Witness Name: Mrs Joan Bailey
Statement No.: WITN0316_01
Exhibit: WITN0316_01/1
THE POST OFFICE HORIZON INQUIRY
EXHIBIT 1
M070 Document 009
Outlet nam
Howey
Outlet address:
FAD code: 158644
Outlet half day: Wed
Days to be avoided: 7
December 2005
Agents name: Mr Lawrence Glyn Bailey
1. Took calll from trainer today (lan
Patterson), who feels that more training is
required at the above branch. It appears
that with the satellite branches that are
run from this site, not enough time has
been requested to properley cover the
main branch of Howey. Therefore we
would welcome additional training in line
with the areas highlighted in the trainers
report as soon as is practible.
Retail Line Contact Rhianydd Z Thomas Date: 14/11/05
‘Address for return of completed form:
POL
60 Deiniol Road
Bangor
Gwynedd
LL57 1AA
Request received: 28/11/05 Trainer: lan Patterson
'te(s) allocated: Tue 17 — Thur 19 Jan Retail Line Informed: 28/11/05
Version 3 August 4th 2003.
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